Data-Privacy Policy

1. General Information

The following information provides an overview of what happens to your personal data when you visit our website or create an account with DocID. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our privacy policy.

2. Data Processor

The data processing on this website is carried out by the website operator:

8awake GmbH
Konradstrasse 2
D-80801 Munich

Our current contact details can also be found in the legal notice (Impressum) on this website.

The controller responsible for data processing under the General Data Protection Regulation (GDPR) is:

Data Protection Officer of 8awake GmbH: A. Knorr.

Email: dataprivacy@8awake.com
Phone: +49 (0)89 248832495

If you have any questions about data protection or the processing of your personal data, you can contact our data protection officer at any time.

3. Data Collection of our Services

3.1 Collection of Personal Data

Some of your data is collected when you provide it to us, for example, by creating a DocID account or entering data into a contact form.

3.2 Automatic Data Collection

Other data is automatically collected by our IT systems when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, time of page access). This data is collected automatically as soon as you access our website.

4. Purpose of Data Collection

4.1. Access to Content for Healthcare Professionals

DocID users must provide proof of their status as members of the medical or healthcare professions. This verification is based on the personal data provided and stored by the user on DocID. Once verification is completed, users are granted access to content that, according to the German Act on Advertising in the Healthcare Sector (Heilmittelwerbegesetz, HWG), may only be made available to healthcare professionals. This includes, among other things, information on prescription-only medicines. The processing of personal data in this context is carried out for the performance of a contract (Article 6(1)(b) GDPR) and for compliance with legal obligations (Article 6(1)(c) GDPR).

4.2. Transfer of User Data for Authentication with Partner Services

As part of the authentication services provided by DocID for partner services (third-party providers), it is necessary to transfer the user's personal data to these participating partner services for authentication purposes. This includes, in particular, the profile data required for identification (user's name, professional qualification, professional affiliation, institution), which are essential for the login process and the personalised use of the partner services.

Data is transferred exclusively to partner services that integrate the DocID authentication software. The transmission of this data is strictly necessary for the use of DocID’s authentication service and is therefore based on the performance of the user agreement in accordance with Article 6(1)(b) GDPR.

Users may manage and restrict the transfer of their personal data to individual partner services at any time. However, such restrictions will limit the availability of those specific services. A list of authorized partner services, as well as options to manage or restrict data transfers, is available to DocID users at the following link: Withdrawal of Partner Consents. If a restriction is applied, the transfer of data to the respective services will be stopped immediately. Please note that this may result in the inability to use certain partner services.

4.3. Analysis of Marketing Measures for Partner Services

We analyse specific usage data to assess the effectiveness of marketing and advertising efforts. These evaluations are shared with DocID partner services exclusively in an aggregated and anonymised format.

4.4. Personalised User Experience

To provide users of DocID with a personalized experience tailored to their interests and professional background, DocID evaluates the data provided by users. This ensures that only relevant content, recommendations, and services are shown to each individual user. This also applies to messages or newsletters sent by email, which are adapted accordingly as part of the DocID service. The legal basis for this is Article 6(1)(b) GDPR as well as the legitimate interest in providing a user-centric platform pursuant to Article 6(1)(f) GDPR.

5. Use of Cookies

This website make use of cookies. They are used to make our services more user-friendly, effective, and secure. Cookies are small text files stored on your device by your browser.

You can configure your browser to notify you when cookies are set, to allow cookies only in specific cases, to exclude cookies for certain cases or in general, and to automatically delete cookies when closing the browser. Disabling cookies may limit the functionality of this website.

6. Analytics and Advertising Tools

6.1 Google Analytics

This website uses features of Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses cookies to analyze your use of the website. Information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is enabled on this website, your IP address will be shortened by Google within the European Union or in other contracting states of the European Economic Area before being transmitted. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there.

Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website usage. You can prevent cookies from being stored by selecting the appropriate settings in your browser; however, we point out that in this case you may not be able to use all features of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plugin available at: Browser-Plugin.

6.2 Google Ads

We use Google Ads, an online advertising program from Google Inc. Google Ads uses cookies to display relevant ads. Google uses this information to generate reports on the effectiveness of ads and to optimize them. You can disable the use of cookies for these purposes by visiting: Google Ads Settings.

6.3 META Ads (ehemals Facebook Ads)

We also use META Ads, an advertising service of META Platforms Inc. META Ads allows us to serve targeted advertisements. Cookies are used on our website to analyze user behavior and deliver personalized ads. For more information about how META uses your data, please see META's privacy policy: Privacy-Policy. You can object to the collection of data via META Ads and manage personalised ad settings at: Meta Ads Settings.

7. Server-Log-Dateien

The website provider automatically collects and stores information in server log files, which your browser automatically transmits to us. These include:

• Browser type and version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

These data will not be combined with other PII data sources.

8. SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content. You can recognize an encrypted connection by the browser's address bar changing from “http://” to “https://” and by the lock symbol in your browser bar.

9. Your Rights Regarding Your Personal Data

You have the right at any time to obtain, free of charge, information about the origin, recipient, and purpose of your stored personal data. You also have the right to request correction, blocking, or deletion of this data. For this and any further questions about data protection, you can contact us at the address provided in the legal notice. Additionally, you have the right to lodge a complaint with the competent supervisory authority.

10. Changes to This Privacy Policy

We reserve the right to update this privacy policy to comply with current legal requirements or to reflect changes in our services. The updated privacy policy will apply to your next visit.

Last updated: April 1, 2025.